Frequently Asked QuestionsAbout Our Hand-Designed, Hassle-Free, Membership Websites
This applies to our old “All in One Plans” and a new FAQ will be coming soon.
Membership Gets You a Website with:
(we handle it)
(get calls & emails)
(safe & secure)
(email, call, text)
(we know WP)
Plus, Choose A Focus:
5-star reviews, 50 citations, & more.
Optimized for podcasting.
For sites with 11+ pages of content.
Sell products or services.
How much does it cost?
$259/month. There’s no setup fee, no design fee, no hidden fees, no contract, and no hassle. When you become a member of Fiddler Online, we welcome you to the hassle-free zone. We love simplicity and try to include that in every aspect of our service.
How long will it take for the site to be ready?
As long as you provide your logo, written content, and (sometimes) photos, we’ll have the design finished in about 2 months from the day you become a member of Fiddler Online. However, it likely won’t be quite ready to launch at that point. At that point we’ll need your feedback and input to polish it and prepare the site for launch.
Is there really no contract?
No contract. Seriously. You can cancel your Fiddler Online membership at any time. We’ll probably be sad that we don’t get to work with you anymore. Other than that, there’s really no baggage to deal with if you decide membership is just not working for you.
If I cancel do I lose the website?
You always maintain ownership of your domain name (eg. yourbusiness.com). As long as your account is current, we’ll transfer it to you
Can I request changes to my website?
Of course. We recognize every business is constantly changing staff, promotions, or you want to show off your current work. Your Fiddler Online membership includes 1 hour of website content updates, each month. Need to add a staff member? Just email us their photo, name, and bio. Need a new location added? Just send over the new address and store name. Want an urgent wording change? Give us a call. We just take care of all that kind of stuff for you.
Do you do search engine optimization (SEO)?
Yes! If you select that as your site’s “focus” then we’ll do some keyword research and make sure your site properly signals to search engines that it should be shown when potential local customers search for your products/services.
We will also claim or create and optimize, your Google My Business and Facebook listings, plus 1 other such as Yelp or Angie’s list. After 3 months of Fiddler Online membership, we also submit your business to 50 other listing sites (citations) to help boost your exposure.
For many of our customers with small local businesses, this is enough to rank them on the first page, if not the top 3 results. However, with SEO we can’t make any guarantees about how effective any of this will be. It will be better than if we don’t include these things, though. That much we CAN guarantee.
Do you do reputation management?
Yes! If you choose the local SEO focus, we include a great new offering that will help you to follow up with clients. Our system will encourage the ones who are happy with your product or service, to leave you a 5 star rating and postitive review on on Google, Yelp, Facebook, or others related to your industry. We’ll also work with you to train you or your staff to use our system to followup with your customers, as well as how to properly respond to negative reviews that are left.
Can you incorporate an email newsletter for me?
Yes! We can setup an email newsletter that’s built right into your website, or integrate with your existing newsletter service (eg. MailChimp, Aweber, etc). This includes easy signup forms that prompt your visitors to add their email to your list. We can connect the newsletter to your blog, so that new posts are sent out to your subscribers automatically. If we setup and manage the newsletter on your site, it’s included in your membership without extra
setup an eStore on my site?
Yes, and yes. We can create an e-store or e-commerce solution for you (up to 30 products). The
How many products can I have in my
Up to 30 are included in our standard membership. If you’d like more, let us know so we can change your monthly membership subscription. Prices are: 31-100: add $20/month; 101-200 add $40/month.
Can you help with email, wifi, etc?
We include 2-free email addreses with your membership. These are very basic and support is largely through Hover, the email provider. If you want something more advanced, we can help you get setup with G Suite (formerly Google Apps) if for full email, and online document and file collaboration.
If you’re looking for Office 365, WiFi, VoIP and other internet-related services, we’ve partnered with Utah Digital Technology Solutions, and can bundle your Fiddler website membership with their other services, to save you plenty over your current services.
What do you need to get started?
- Sign-up through our simple 4-step process.
- Provide access to your domain name registrar.
- A high-res file of your logo (preferably in .ai, .eps, or .pdf format).
- Written content describing your business, what you do, and why you’re passionate about it (or we can get this off your old website).
We realize many business owners don’t have time to reserve a domain name, and find images and write content they want to use. That’s okay. We’ll jump in and do as much as we can to help you out, and get the website launched as soon as possible. In some
Can any small business become a member?
We’re particular about working with businesses that fit our services well. We’d much rather refer you somewhere else where you’ll be happy, than to force-fit our services. For that reason, if we get started and find out it’s not a great fit on both sides, we’ll let you know, and recommend another path for you.