WP Support Plans

How much easier do you want your website to be?

Plans

Dining Car

Boxcar

Flatcar

Save Time

Hassle-Free Website

%

%

%

Content Edits & UpdatesWe'll publish posts on your blog, change or add images, update text, add products, and much more. Jobs must be able to be completed in 30mins or less. But you get as many as you want!
Amazing SupportWe're here to help you succeed. So the biggest value you'll receive is our excellent and experienced WordPress support, with fast completion of content edit requests.
No Contracts!The thought of you leaving makes us sad, but we understand that needs and budgets change. You're not locked in to a contract and can leave at anytime.
Client SchedulingThe included premium Simply Schedule Appointments plugin will allow your clients to schedule appointments with you right from your website. It's all automatically synced with your Google Calendar! Alternatively we can integrate your existing calendar scheduling service like Acuity Scheduling or Calendly.
SendGrid Email SendingSending email from your webserver often means messages from your site don't land in your and your visitor's inboxes. We connect your site to SendGrid to maximize deliverability. 200 message/month maximum, since this is for transactional emails only, not newsletters.
Hosting IncludedNo need to pay for hosting separately or wonder if your hosting is slowing your website down. We include best-in-class, SSD-based, WordPress-optimized, cloud-hosting with every Dining Car membership. Plus migration to our hosting is free!
Yearly Loyalty DiscountWe love loyal members. So at the end of each consecutive 12-month period of WordXpress membership, we discount your price by the percent shown. This is applied to each site individually, with maximum discount of 15% (3yrs), and resets if you cancel, or fail to pay your membership for more than 1 month.
Yearly Savings After 3yrsThis is how much you'll save in your 4th year as a member, and each year after, compared to the 1st year when there was no discount.
Unlimited
N
N
N
N
N
5%
$360
Unlimited
N
N
N
N
M
5%
$268
1 job/month
N
N
M
M
M
M
M

Increase Sales

Optimized Marketing

%

%

%

Regular ReportsWe send you a monthly report with details like traffic analytics, uptime, malware scan results, pagespeed, and even WooCommerce sales (if your site uses it). For the Boxcar and above, we'll even send them weekly, if you want.
Google Analytics SupportWe'll install Google Analytics on your site for you, if you don't already have it installed, and send reports on the results. If you have it installed before becoming a member, we'll help you share access with us, so we can send those handy, easy-to-understand reports.
Get 5-Star ReviewsHaving great reviews and 5-star ratings is a vital component of any online presence. We'll install the Starfish Reviews plugin on your site and teach you how to use it to get more positive ratings and reviews for your business, product, service, podcast, etc.
Display Great ReviewsOnce you have great reviews on Google, Facebook, or elsewhere, we install WP Review Slider Pro to display those reviews on your website. It'll automatically display your latest 5-star reviews.
WP Rocket PluginPeople don't wait for slow websites to load and Google gives an SEO bump to fast sites. We install WP Rocket on your site and optimize it to speed up your website through various speed optimization techniques like caching and minification.
Imagify OptimizationImagify is a WP plugin combined with a cloud-service. The imagify plugin sends your images to their cloud service to be recompressed smaller without any visual quality loss, so the images on your site load as fast as possible. Ludicrous speed!
Ecommerce SupportWe support and update ecommerce solutions like WooCommerce and Easy Digital Downloads. They take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Podcasting SupportWe provide podcasting setup and support with either the Blubrry PowerPress or Seriously Simple Podcasting plugins. Podcasts take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Database OptimizationMany sites that have been worked on by multiple developers or had different plugins over the years, acquire a lot of cruft that can slow them down. If you become a Dining Car member, we'll do a manual clean up of your site's database and optimize it to run efficiently.
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
M
N
N
M
M
M
M
M
M
M

Stress Less

Security & Backups

%

%

%

iThemes Security ProWe install and configure iThemes Security Pro to protect your site from attacks, malware, hacking and more. We can even setup 2-factor authentication if you want it, for maximum protection.
24/7 MonitoringUpTime Robot monitors your website around the clock and alerts us if anything goes wrong.
Akismet Spam FilteringWe install and connect your site to Akismet's cloud-based, crowd-sourced spam filtering to identify and trash spam in your blog's comments and contact forms. We'll also install Gravity Forms to replace your contact form if your current forms plugin doesn't support Akismet.
Cloud BackupsWe backup your site regularly in case anything goes wrong. This includes mistakes you might make the mess your site up. Just let us know and we can roll the site back to the latest backup.
Safe UpdatesWe also take a backup before installing WordPress, theme, and plugin updates. So if one has a bug that breaks your site, we can immediately restore the backup.
Daily Malware ScansWe use Sucuri's industry-leading malware and virus scanner to ensure your site has not been infected by any malware, viruses, or known hacks. Should one occur, we'll immediately get to work to remove it and ensure your site is secured against future vulnerabilities.
Malware RemovalIf malware is discovered on your site, we include malware removal and future prevention, with our Boxcar and above, plans.
SSL SupportedIf your host provides free SSL certificates, or if you purchase one yourself, we'll support it by forcing HTTPS (the SSL-secured version of your site) for your entire site.
SSL Installed & IncludedOn our Dining Car plan (since it's hosted on our hosting) we include a SSL certificate that we'll install and configure for maximum security, better visitor trust, and improved SEO on your site.
Server-level FirewallIf your site is on our Dining Car plan, we include a server-level firewall and security combined with a small plugin in leu of iThemes Security Pro. This makes your site even more secure than a plugin can by itself.
Server Firewall
N
N
Daily
N
N
N
N
N
N
N
N
N
Daily
N
N
N
N
M
M
N
N
N
Weekly
N
N
M
N
M
M

Monthly Pricing

NOTE: Percentages represent how much better things could be with a WordXpress membership. They don’t correlate to actual time savings, sales increases, or stress reduction, since we can’t quantify those in absolute numbers.
Still not sure? Check our our FAQ below, or ask us a question.

Membership Monthly Pricing

How much better and easier do you want your website to be?

Dining Car

$200

Save Time

Unlimited Content Edits & UpdatesWe'll publish posts on your blog, change or add images, update text, add products, and much more. Jobs must be able to be completed in 30mins or less. But you get as many as you want!
Amazing SupportWe're here to help you succeed. So the biggest value you'll receive is our excellent and experienced WordPress support, with fast completion of content edit requests.
No Contracts!The thought of you leaving makes us sad, but we understand that needs and budgets change. You're not locked in to a contract and can leave at anytime.
Client SchedulingThe included premium Simply Schedule Appointments plugin will allow your clients to schedule appointments with you right from your website. It's all automatically synced with your Google Calendar! Alternatively we can integrate your existing calendar scheduling service like Acuity Scheduling or Calendly.
SendGrid Email SendingSending email from your webserver often means messages from your site don't land in your and your visitor's inboxes. We connect your site to SendGrid to maximize deliverability. 200 message/month maximum, since this is for transactional emails only, not newsletters.
Hosting IncludedNo need to pay for hosting separately or wonder if your hosting is slowing your website down. We include best-in-class, SSD-based, WordPress-optimized, cloud-hosting with every Dining Car membership. Plus migration to our hosting is free!
5% Yearly Discount (3yrs max)We love loyal members. So at the end of each consecutive 12-month period of WordXpress membership, we discount your price by the percent shown. This is applied to each site individually, with maximum discount of 15% (3yrs), and resets if you cancel, or fail to pay your membership for more than 1 month.
$360 Yearly Savings After 3yrsThis is how much you'll save in your 4th year as a member, and each year after, compared to the 1st year when there was no discount.

Increase Sales

Regular ReportsWe send you a monthly report with details like traffic analytics, uptime, malware scan results, pagespeed, and even WooCommerce sales (if your site uses it). For the Boxcar and above, we'll even send them weekly, if you want.
Google Analytics SupportWe'll install Google Analytics on your site for you, if you don't already have it installed, and send reports on the results. If you have it installed before becoming a member, we'll help you share access with us, so we can send those handy, easy-to-understand reports.
Get 5-Star ReviewsHaving great reviews and 5-star ratings is a vital component of any online presence. We'll install the Starfish Reviews plugin on your site and teach you how to use it to get more positive ratings and reviews for your business, product, service, podcast, etc.
Display Great ReviewsOnce you have great reviews on Google, Facebook, or elsewhere, we install WP Review Slider Pro to display those reviews on your website. It'll automatically display your latest 5-star reviews.
WP Rocket PluginPeople don't wait for slow websites to load and Google gives an SEO bump to fast sites. We install WP Rocket on your site and optimize it to speed up your website through various speed optimization techniques like caching and minification.
Imagify OptimizationImagify is a WP plugin combined with a cloud-service. The imagify plugin sends your images to their cloud service to be recompressed smaller without any visual quality loss, so the images on your site load as fast as possible. Ludicrous speed!
Ecommerce SupportWe support and update ecommerce solutions like WooCommerce and Easy Digital Downloads. They take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Podcasting SupportWe provide podcasting setup and support with either the Blubrry PowerPress or Seriously Simple Podcasting plugins. Podcasts take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Database OptimizationMany sites that have been worked on by multiple developers or had different plugins over the years, acquire a lot of cruft that can slow them down. If you become a Dining Car member, we'll do a manual clean up of your site's database and optimize it to run efficiently.

Stress Less

iThemes Security Pro Server FirewallWe install and configure iThemes Security Pro to protect your site from attacks, malware, hacking and more. We can even setup 2-factor authentication if you want it, for maximum protection.
24/7 MonitoringUpTime Robot monitors your website around the clock and alerts us if anything goes wrong.
Akismet Spam FilteringWe install and connect your site to Akismet's cloud-based, crowd-sourced spam filtering to identify and trash spam in your blog's comments and contact forms. We'll also install Gravity Forms to replace your contact form if your current forms plugin doesn't support Akismet.
Daily Cloud BackupsWe backup your site regularly in case anything goes wrong. This includes mistakes you might make the mess your site up. Just let us know and we can roll the site back to the latest backup.
Safe UpdatesWe also take a backup before installing WordPress, theme, and plugin updates. So if one has a bug that breaks your site, we can immediately restore the backup.
Daily Malware ScansWe use Sucuri's industry-leading malware and virus scanner to ensure your site has not been infected by any malware, viruses, or known hacks. Should one occur, we'll immediately get to work to remove it and ensure your site is secured against future vulnerabilities.
Malware RemovalIf malware is discovered on your site, we include malware removal and future prevention, with our Boxcar and above, plans.
SSL SupportedIf your host provides free SSL certificates, or if you purchase one yourself, we'll support it by forcing HTTPS (the SSL-secured version of your site) for your entire site.
SSL Installed & IncludedOn our Dining Car plan (since it's hosted on our hosting) we include a SSL certificate that we'll install and configure for maximum security, better visitor trust, and improved SEO on your site.
Server-level FirewallIf your site is on our Dining Car plan, we include a server-level firewall and security combined with a small plugin in leu of iThemes Security Pro. This makes your site even more secure than a plugin can by itself.

Boxcar

$149

Save Time

Unlimited Content Edits & UpdatesWe'll publish posts on your blog, change or add images, update text, add products, and much more. Jobs must be able to be completed in 30mins or less. But you get as many as you want!
Amazing SupportWe're here to help you succeed. So the biggest value you'll receive is our excellent and experienced WordPress support, with fast completion of content edit requests.
No Contracts!The thought of you leaving makes us sad, but we understand that needs and budgets change. You're not locked in to a contract and can leave at anytime.
Client SchedulingThe included premium Simply Schedule Appointments plugin will allow your clients to schedule appointments with you right from your website. It's all automatically synced with your Google Calendar! Alternatively we can integrate your existing calendar scheduling service like Acuity Scheduling or Calendly.
SendGrid Email SendingSending email from your webserver often means messages from your site don't land in your and your visitor's inboxes. We connect your site to SendGrid to maximize deliverability. 200 message/month maximum, since this is for transactional emails only, not newsletters.
5% Yearly Discount (3yrs max)We love loyal members. So at the end of each consecutive 12-month period of WordXpress membership, we discount your price by the percent shown. This is applied to each site individually, with maximum discount of 15% (3yrs), and resets if you cancel, or fail to pay your membership for more than 1 month.
$268 Yearly Savings After 3yrsThis is how much you'll save in your 4th year as a member, and each year after, compared to the 1st year when there was no discount.

Increase Sales

Regular ReportsWe send you a monthly report with details like traffic analytics, uptime, malware scan results, pagespeed, and even WooCommerce sales (if your site uses it). For the Boxcar and above, we'll even send them weekly, if you want.
Google Analytics SupportWe'll install Google Analytics on your site for you, if you don't already have it installed, and send reports on the results. If you have it installed before becoming a member, we'll help you share access with us, so we can send those handy, easy-to-understand reports.
Get 5-Star ReviewsHaving great reviews and 5-star ratings is a vital component of any online presence. We'll install the Starfish Reviews plugin on your site and teach you how to use it to get more positive ratings and reviews for your business, product, service, podcast, etc.
Display Great ReviewsOnce you have great reviews on Google, Facebook, or elsewhere, we install WP Review Slider Pro to display those reviews on your website. It'll automatically display your latest 5-star reviews.
WP Rocket PluginPeople don't wait for slow websites to load and Google gives an SEO bump to fast sites. We install WP Rocket on your site and optimize it to speed up your website through various speed optimization techniques like caching and minification.
Imagify OptimizationImagify is a WP plugin combined with a cloud-service. The imagify plugin sends your images to their cloud service to be recompressed smaller without any visual quality loss, so the images on your site load as fast as possible. Ludicrous speed!
Ecommerce SupportWe support and update ecommerce solutions like WooCommerce and Easy Digital Downloads. They take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Podcasting SupportWe provide podcasting setup and support with either the Blubrry PowerPress or Seriously Simple Podcasting plugins. Podcasts take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Database OptimizationMany sites that have been worked on by multiple developers or had different plugins over the years, acquire a lot of cruft that can slow them down. If you become a Dining Car member, we'll do a manual clean up of your site's database and optimize it to run efficiently.

Stress Less

iThemes Security ProWe install and configure iThemes Security Pro to protect your site from attacks, malware, hacking and more. We can even setup 2-factor authentication if you want it, for maximum protection.
24/7 MonitoringUpTime Robot monitors your website around the clock and alerts us if anything goes wrong.
Akismet Spam FilteringWe install and connect your site to Akismet's cloud-based, crowd-sourced spam filtering to identify and trash spam in your blog's comments and contact forms. We'll also install Gravity Forms to replace your contact form if your current forms plugin doesn't support Akismet.
Daily Cloud BackupsWe backup your site regularly in case anything goes wrong. This includes mistakes you might make the mess your site up. Just let us know and we can roll the site back to the latest backup.
Safe UpdatesWe also take a backup before installing WordPress, theme, and plugin updates. So if one has a bug that breaks your site, we can immediately restore the backup.
Daily Malware ScansWe use Sucuri's industry-leading malware and virus scanner to ensure your site has not been infected by any malware, viruses, or known hacks. Should one occur, we'll immediately get to work to remove it and ensure your site is secured against future vulnerabilities.
Malware RemovalIf malware is discovered on your site, we include malware removal and future prevention, with our Boxcar and above, plans.
SSL SupportedIf your host provides free SSL certificates, or if you purchase one yourself, we'll support it by forcing HTTPS (the SSL-secured version of your site) for your entire site.
SSL Installed & IncludedOn our Dining Car plan (since it's hosted on our hosting) we include a SSL certificate that we'll install and configure for maximum security, better visitor trust, and improved SEO on your site.
Server-level FirewallIf your site is on our Dining Car plan, we include a server-level firewall and security combined with a small plugin in leu of iThemes Security Pro. This makes your site even more secure than a plugin can by itself.

Flatcar

$67

Save Time

1 Content Edits & Updates per MonthWe'll publish posts on your blog, change or add images, update text, add products, and much more. Jobs must be able to be completed in 30mins or less. But you get as many as you want!
Amazing SupportWe're here to help you succeed. So the biggest value you'll receive is our excellent and experienced WordPress support, with fast completion of content edit requests.
No Contracts!The thought of you leaving makes us sad, but we understand that needs and budgets change. You're not locked in to a contract and can leave at anytime.
Client SchedulingThe included premium Simply Schedule Appointments plugin will allow your clients to schedule appointments with you right from your website. It's all automatically synced with your Google Calendar! Alternatively we can integrate your existing calendar scheduling service like Acuity Scheduling or Calendly.
SendGrid Email SendingSending email from your webserver often means messages from your site don't land in your and your visitor's inboxes. We connect your site to SendGrid to maximize deliverability. 200 message/month maximum, since this is for transactional emails only, not newsletters.
Hosting IncludedNo need to pay for hosting separately or wonder if your hosting is slowing your website down. We include best-in-class, SSD-based, WordPress-optimized, cloud-hosting with every Dining Car membership. Plus migration to our hosting is free!

Increase Sales

Regular ReportsWe send you a monthly report with details like traffic analytics, uptime, malware scan results, pagespeed, and even WooCommerce sales (if your site uses it). For the Boxcar and above, we'll even send them weekly, if you want.
Google Analytics SupportWe'll install Google Analytics on your site for you, if you don't already have it installed, and send reports on the results. If you have it installed before becoming a member, we'll help you share access with us, so we can send those handy, easy-to-understand reports.
Get 5-Star ReviewsHaving great reviews and 5-star ratings is a vital component of any online presence. We'll install the Starfish Reviews plugin on your site and teach you how to use it to get more positive ratings and reviews for your business, product, service, podcast, etc.
Display Great ReviewsOnce you have great reviews on Google, Facebook, or elsewhere, we install WP Review Slider Pro to display those reviews on your website. It'll automatically display your latest 5-star reviews.
WP Rocket PluginPeople don't wait for slow websites to load and Google gives an SEO bump to fast sites. We install WP Rocket on your site and optimize it to speed up your website through various speed optimization techniques like caching and minification.
Imagify OptimizationImagify is a WP plugin combined with a cloud-service. The imagify plugin sends your images to their cloud service to be recompressed smaller without any visual quality loss, so the images on your site load as fast as possible. Ludicrous speed!
Ecommerce SupportWe support and update ecommerce solutions like WooCommerce and Easy Digital Downloads. They take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Podcasting SupportWe provide podcasting setup and support with either the Blubrry PowerPress or Seriously Simple Podcasting plugins. Podcasts take a lot of extra work to manage, so support for them is not included in our Flat Car membership.
Database OptimizationMany sites that have been worked on by multiple developers or had different plugins over the years, acquire a lot of cruft that can slow them down. If you become a Dining Car member, we'll do a manual clean up of your site's database and optimize it to run efficiently.

Stress Less

iThemes Security ProWe install and configure iThemes Security Pro to protect your site from attacks, malware, hacking and more. We can even setup 2-factor authentication if you want it, for maximum protection.
24/7 MonitoringUpTime Robot monitors your website around the clock and alerts us if anything goes wrong.
Akismet Spam FilteringWe install and connect your site to Akismet's cloud-based, crowd-sourced spam filtering to identify and trash spam in your blog's comments and contact forms. We'll also install Gravity Forms to replace your contact form if your current forms plugin doesn't support Akismet.
Weekly Cloud BackupsWe backup your site regularly in case anything goes wrong. This includes mistakes you might make the mess your site up. Just let us know and we can roll the site back to the latest backup.
Safe UpdatesWe also take a backup before installing WordPress, theme, and plugin updates. So if one has a bug that breaks your site, we can immediately restore the backup.
Daily Malware ScansWe use Sucuri's industry-leading malware and virus scanner to ensure your site has not been infected by any malware, viruses, or known hacks. Should one occur, we'll immediately get to work to remove it and ensure your site is secured against future vulnerabilities.
Malware RemovalIf malware is discovered on your site, we include malware removal and future prevention, with our Boxcar and above, plans.
SSL SupportedIf your host provides free SSL certificates, or if you purchase one yourself, we'll support it by forcing HTTPS (the SSL-secured version of your site) for your entire site.
SSL Installed & IncludedOn our Dining Car plan (since it's hosted on our hosting) we include a SSL certificate that we'll install and configure for maximum security, better visitor trust, and improved SEO on your site.
Server-level FirewallIf your site is on our Dining Car plan, we include a server-level firewall and security combined with a small plugin in leu of iThemes Security Pro. This makes your site even more secure than a plugin can by itself.

Frequently Asked Questions

About Our WordPress Management Memberships

How much does it cost?
We have three different plans that fit almost any company. For more information about our plans, see our pricing tables here.
Is there really no contract?
No contract. Seriously. You can cancel your WordXpress membership at any time. We’ll probably be sad that we don’t get to work with you anymore. Other than that, there’s really no baggage to deal with if you decide membership is just not working for you.
Can I request changes to my website?
Of course. That’s one of the main things we do for you: update the content of your site. Your membership includes unlimited content updates. Need to add a staff member? Just email us their photo, name, and bio. Need a new location added? Just send over the new address and store name. Want an urgent wording change? Shoot us an email. We take care of all that kind of stuff for you.
Do you do search engine optimization (SEO)?
We install and configure the All in One SEO Pro plugin* on your site. This helps optimize your content for Google search ranking. If you already use an SEO plugin and prefer to keep it, can help optimize its settings.

On our Boxcar and Dining Car plans, we will help you claim and optimize your Google My Business and Facebook listings, plus 1 other such as Yelp or Angie’s list.

If you need more advanced SEO, such as regular content writing, link building, etc, we can refer you to some great SEO companies and work with them to implement their strategy on your site.

Do you do reputation management?
Yes!* We include Starfish Reviews plugin, a great solution for following up with your clients and encouraging them to leave you 5-star reviews on public ratings platforms such as Google, Facebook, Amazon, etc. We also include WP Review Slider Pro to display your best reviews on your website and automatically refresh them as you receive new reviews.
Can you incorporate an email newsletter for me?
We can set-up an email newsletter signup option on your website and integrate it with most email marketing solutions (eg. MailChimp, Aweber, Drip, etc).
It says you are available 24/7, what does that mean?
We proactively fix issues on your site before anyone sees them. If you have a crisis, we have staff available 24hrs per day, 7 days a week, to take care of emergencies. Plus we’re available around the clock business days for normal requests.
How do I contact you?
The best and fastest way to reach us is through our Contact page.
Do you offer hosting?
Hosting is included in our Dining Car Plan.
Can I change my plan after I sign-up?
Yes, we want the best fit for you or your company. So we’re happy to adjust your plan as needed. Just let us know and we can get that taken care of for you.
How will I be billed?
You will be billed automatically on a set day everything month, usually the same day of the month that you signed up.
What types of payment do you accept?
You can use almost any kind of credit or debit card: Visa, MasterCard, American Express, or a PayPal account. We can also accept US ACH payment, if you let us know so we can send you a special setup link.
What’s included in your unlimited edits?
Want a post posted? Need a staff member added? A new product listed? Or perhaps you want your logo changed, or some of the layout of your site tweaked a little, or maybe a little snippet of code or new plugin implemented. That’s all included. However, we don’t do things like designing the new logo, or creating a whole new page or site design, or custom development projects.
Are there limits to the tasks you can handle?
To keep support requests reasonable, we offer unlimited 30-minute content changes and edit jobs. This includes things like adding photos, updating written content, posting a blog post provided by you, 
Will you support more than one site?
Yes, we can manage all your websites. Our plans are set-up for one website, but you can add as many plans as you would like. 
How does onboarding work?
Becoming a member is a simple process, just fill out this short form. Once you’ve signed up, you’ll be taken to another form where you can securely submit the login information for your site. After we have received that, we’ll begin connecting and optimizing your website. It usually takes about 48hrs on business days. We’ll let you know when that process is complete, and you can then request any edits, changes, or tweaks you want us to take care of.
What kind of security do you provide?
We install and configure iThemes Security Pro. It’s one of the very best WordPress security plugins, but it also manages to not be too “heavy” and slow your site down. We also setup daily Malware scanning, and backup your website on the cloud. You can feel at ease knowing your site will always be secure and can quickly be restored, should anything go wrong.
Do you manage Eommerce websites?
Yes! We love WooCommerce and Easy Digital Downloads sites and support them on our Boxcar and Dining car plans.
Do you manage Podcast websites?
Yes! We love listening to Podcasts, and will support, setup, and manage your podcast, using either the Blubrry PowerPress or Seriously Simple Podcasts plugins.
Does it matter what hosting provider I use?
It doesn’t matter as far as your WordXpress membership is concerned. We can maintain and manage WordPress websites on any hosting provider. However, you may want to change providers if your provider is using outdated software (like PHP 5.5 or lower) or is slow. If you decide you want to change, we can make recommendations, and even help migrate your site to the new host.
Where is your team located?
Our team is currently located in Idaho and in the Philippines, which allows for round-the-clock support.
What are your normal response and resolution times?
For normal-priority requests, we almost always respond within 24hrs. Often we’re able to complete your task before we respond. Other requests may take longer or more clairifcation from you, and so can take several days to complete.
* Some features in the FAQ may only apply to certain plans. See the pricing table and click the “Details” buttons to see which features are included in each plan.

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